Our Services

“We Care About Your Customers”

We care about our customers

Brightway understands the importance of your decision to find an outsourcing partner. Selecting us will allow you to focus on your strengths and operate more efficiently. Our expertise will eliminate the distractions of general office administration, frequent turnover and labor shortages. We offer you more flexibility in delegating functions and faster scalability with huge cost savings. Your Brightway team is like having a satellite support office with dedicated employees that work only for your company.

The services we offer primarily fall under 4 categories

Administrative Services

If you’re preoccupied with micromanaging general office administrative functions, our backoffice support team delivers a positive approach and increased efficiency. Whether you need receptionist, secretarial or data entry support, Brightway’s customized training process can mold our admin specialists
to fit your company’s operations.

Sales & Marketing

Let us show you how our experienced sales agents and appointment setting experts will increase your revenues. Brightway trained marketing specialists can implement an array of digital marketing tools including SEO, social media, website design and email blasts to generate leads.

Customer Service

We train your customer service representatives with a focus on customer retention and increasing brand loyalty. Our top priority is delivering a great customer experience whether we are offering assistance with technical support on installations or handling general queries

Accounting Services

You will gain efficiency with Brightway’s accounting systems and bookkeeping services. Our invoicing, collection, and record management systems will reduce fraud and improve your account receivable timelines